Innovative Compass ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at innovativecompass.com or interact with our services.
Who we are
Innovative Compass LLC is an AI and automation consultancy based in Shreveport, Louisiana. You can reach us at miranda@innovativecompass.com or +1 318-553-0422.
What we collect
Information you provide
When you book a call, sign up for a workshop, or contact us, we collect the information you choose to share. This may include:
- Name and email address
- Phone number, if you provide one or call our business line
- Company or practice name
- Information about your business or use case
- Anything else you write in a message or form field
Information collected automatically
When you visit our site, we automatically collect limited technical information through cookies and analytics tools. This includes:
- Pages visited and time spent on each page
- Approximate location (city or region)
- Browser type, operating system, and device
- Referring website (how you arrived at our site)
How we use it
We use the information we collect to:
- Respond to your inquiries and book scheduled calls
- Deliver workshops and services you've signed up for
- Send occasional updates if you've opted in
- Understand how our site is used and improve it
- Comply with legal obligations
We do not sell your personal information. We do not share it with third parties for advertising purposes.
Third-party tools we use
We use trusted third-party services to operate this site and our business. Each has its own privacy policy:
- Google Analytics, to understand site usage in aggregate (policy)
- GoHighLevel, to schedule meetings and manage contacts (policy)
- Vercel, to host the site (policy)
- Meetup, for our community group (policy)
Text messaging
When you call our business line or provide us your phone number, we may send you text messages relating to your inquiry or the services you have asked about. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help or contact miranda@innovativecompass.com or +1 318-553-0422.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with subcontractors who provide support services on our behalf, such as our messaging platform, solely for the purpose of delivering these messages.
No mobile information is used for any purpose other than responding to you and delivering the services described in this policy.
Cookies
We use cookies for analytics (Google Analytics) to count visits and understand site usage. You can disable cookies in your browser settings. Doing so may affect some site functionality.
Your rights
Depending on your location, you may have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct or delete your information
- Opt out of any marketing communications
- Request that we restrict processing of your information
To exercise any of these rights, email us at miranda@innovativecompass.com. We'll respond within 30 days.
Data retention
We keep personal information only as long as we need it for the purposes described in this policy, or as required by law. Inquiries from prospects who don't become clients are retained for up to 24 months and then deleted.
Children
Our site and services are not directed to children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent changes. Material changes will be communicated through the site or by email if we have your address.
Contact us
Questions about this policy or our data practices? Contact Innovative Compass LLC, 624 Texas St, Ste 202, Shreveport, LA 71101, US. Email miranda@innovativecompass.com or call +1 318-553-0422.