Strategy, playbooks, and lessons we've gathered building automation and AI systems for operating teams. Practical, opinionated, and written by the operators behind the work.
Two client sites we rebuilt with Claude, the routines that keep them updating themselves, and why this is now a different decision from hiring a traditional agency.
Five patterns we see in failed automation rebuilds, and the diagnostic questions that catch them before you spend a dollar.
A practical comparison from inside real client builds. When each tool wins, where they break, and what we actually default to.
Five workflows where an LLM-driven approach outperforms rule-based automation, and the cost ceiling to watch for.
A full breakdown of the onboarding system we built, from audit to rollout, including the metrics and the unexpected second-order wins.
The one mental shift that changes how operators think about growth, and why hiring is usually the wrong first answer.
A walkthrough of the discovery process we run in the first two weeks, including the worksheets, interviews, and red flags.
What's actually working, what's still hype, and the guardrails we put in place before any agent touches a real customer.
Eight reusable schemas and views that show up in nearly every operating system we ship. Copy them.
More articles coming soon.
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